Bristol - All In One Tour - 7hrs
Cancellation Policy
1. Booking Confirmation: - All bookings are considered confirmed only upon receipt of payment. 2. Payment Terms: - Full payment is required at the time of booking to secure a spot on the tour. 3. Cancellation Policy: - Cancellations made at least 72 hours before the scheduled start time are eligible for a refund. - Cancellations must be communicated either via email to info@arrowassociatedsolutions.com or by calling our contact line at +44 7448 610 907. 4. Refund Process: - Refunds for eligible cancellations will be processed promptly. - Refunds will be issued to the original payment method. 5. Late Bookings: - Bookings must be made at the latest 72 hours before the event start time. 6. Tour Changes: - The tour company reserves the right to alter the itinerary or cancel tours due to unforeseen circumstances, such as weather conditions or insufficient bookings. - In the event of a tour cancellation by the company, customers will be offered a full refund or the option to reschedule. 7. Customer Responsibility: - Customers are responsible for arriving on time at the designated meeting point for the start of the tour. - Late arrivals may result in missing the tour, and no refunds will be issued in such cases. 8. Tour Guide Authority: - Tour guides have the authority to enforce safety measures and rules during the tour. - Non-compliance with tour rules may result in the customer being asked to leave the tour without a refund. 9. Weather Conditions: - Tours will proceed as scheduled in light rain. In the event of severe weather conditions, the company may cancel or reschedule the tour for safety reasons. 10. Age Restrictions: - Certain tours may have age restrictions. Customers are responsible for checking and complying with these restrictions before booking. 11. Personal Belongings: - The company is not responsible for any loss or damage to personal belongings during the tour. 12. Feedback and Complaints: - Customers are encouraged to provide feedback or address any concerns promptly to improve the quality of our services. By booking a tour with Arrow Associated Solutions Ltd, customers acknowledge and agree to abide by the terms and conditions outlined in this booking policy.
Contact Details
Bristol bus and coach station, Bristol, UK